Reasons For The Unavailability Of Contact List In Windows Live Messenger

Microsoft is a leading company in the production of several applications and software that will come handy to the computer users at any point of time. One such application from Microsoft, which helps the users to stay in touch with their families and friends all over the world, is Windows Live Messenger. It is possible for you to conduct video chat by using webcams or you can text chat live with your friends and families.

Like any other application from Microsoft, Windows Live Messenger too has some problems. There is a good chance that your Windows Live Messenger application will show an error message stating that your contact list is unavailable even after logging in to the Windows Live Messenger account.

Error Codes

When the Windows Live Messenger shows any errors of this type, an error code will be displayed on your screen. 84cc0020, 85ac001d and 81000378 are the most common errors codes for this particular problem. You may require the help of MSN tech support, if you are not able to fix these issues on your own.

Causes

According to the Windows Live help team, many causes are responsible for Windows Live messenger to show these errors. The main reason for this error will be the poor web connection. If you are not able to access your contacts list in Windows Live messenger, then it may be due to the lack of internet speed. Therefore, check whether the internet connection is fine if you have this issue. Second thing that you should look is for any damaged or corrupted registry information. If you are not able to access the contacts list in Live messenger, then it may be due to some issues like accidental deletion of registry files or due to some corrupted registry files.

Fixes available

These issues can be fixed very easily depending on the cause of your problems. You need to repair the registry files to access contact list.

• Press the Windows logo key seen on your keyboard and on the search bar, you need to type the following commands like : REGSVR32 softpub.dll, REGSVR32 wintrust.dll, REGSVR32 initpki.dll, REGSVR32 Rsaenh.dll, REGSVR32 Mssip32.dll, REGSVR32 Cryptdlg.dll, REGSVR32 Dssenh.dll, REGSVR32 Gpkcsp.dll, REGSVR32 Slbcsp.dll and REGSVR32 Sccbase.dll. Before typing each command, you need to wait for a message called DllRegisterServer succeeded to appear on the screen. This will likely repair your damaged or corrupted registry.

The above said tips given by the Windows Live help team would help you fix the issue when the Contact List in Windows Live Messenger becomes inaccessible.

Steps To Report Stolen Email Addresses On MSN Hotmail

Personal email accounts may contain information about your personal and financial status. For this reason, it is considered as the ripe target for malware writers and malicious hackers. Personal email accounts when hacked will provide the users with plenty of information. But, what if your account gets compromised. Follow the steps formulated by the Windows Live Support desk for MSN Live and Hotmail email account users to secure the email addresses.

Windows Live help instructions

• Switch on the device and log on to your system admin account.
• Wait for windows to log-in to your admin account. Now, launch the browser either using the home screen shortcuts or using the plug-in on the quick access launch bar. The above technique only works, only if a shortcut label exists. If no such shortcuts exist, click on the Start orb placed on the bottom left corner of the home screen. Now, place the mouse pointer on the search space. Enter the name of the browser into the search space and hit the Enter key.  
• Open the browser and enter the Windows live web address into the search space. Hit the Enter key or the green arrow key next to the address bar to initiate the search. Wait for the Windows Live page to load. From the Windows live page, navigate to the Windows Live Password Reset page by clicking the windows live link.
• Click on the link labeled I think someone is using my Windows Live ID in the Windows live password reset page. When prompted, type in your Live ID or Hotmail email address. Enter the letters in the security image.
• From the list of the preferred reset options, select your reset option. This will differ depending on what details you have included in the account when you first signed up.
• Follow the instructions for your identity verification. You may receive a code on your mobile phone. This will again depend on the reset option that you had chosen while setting up your Windows Live account.
• Log-in to your account with the provided reset password. You can change your password again if needed.

Follow the steps briefed above to fix the issues related with email addresses on MSN Hotmail. For more assistance on how to report stolen email addresses on MSN Hotmail, contact our Windows Live help centre.