Monday, September 1, 2014

Procedure To Get Microsoft Outlook Log File

Microsoft Outlook is without doubt the most useful email management software we have ever seen. There are many top-notch features in the email client application, apart from the basic features like sending or receiving emails. Some of the striking features in Outlook include organizing contact details, task allocation, scheduling meetings, managing appointments, etc. This software is so good that when its entire caliber is utilized, your email experience will be enhanced. Outlook is like a chameleon when it comes to customizability, as it adjusts to the needs of users perfectly. These amazing features get Microsoft Outlook to the list of most preferred products by Microsoft.

In this article, we will see how Microsoft Outlook supports logging the communications that occur between Outlook and other types of email servers. These logs can be extremely helpful when it comes to troubleshooting issues that affect the transfer of messages between Microsoft Outlook and the email server.

When we consider a Kaspersky Anti-Virus malfunction, Kaspersky Lab specialists request for additional data like dump files and trace. In case Microsoft Outlook is installed on the host, you will require the log file for troubleshooting. Here is how you can activate Microsoft Outlook log file generation.

In Microsoft Outlook 2010
  • Go to the File button in Outlook email client application, and then click on Options. Thereafter, click on the Advanced tab, located in the left frame.
  • After that, check Enable troubleshooting logging option located under the Other section in the right frame,.
  • Click on the OK button, and restart Microsoft Outlook to let the changes take place.
In Microsoft Outlook 2007 and older versions
  • Go to the Tools menu in the application, and click on Options. After that, click on the Other tab.
  • On clicking, the Advanced Options link there, you will be able view the section were you can enable logging option.
  • Just tick on the checkbox against Enable logging (troubleshooting) option, and click on OK twice. Finally, restart Microsoft Outlook to let the changes come in effect.
When you have enabled this option, the application troubleshooting log will start registering all the necessary information concerning interaction between Microsoft Outlook and the email server every time a mail is sent or received. This way you will be able to get Microsoft Outlook log file.

Hope the above instructions were useful. For other Outlook related articles, you can peruse the articles posted in our blog.

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